Managing Support Staff

Bernard Barker

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• Keen to get more from your support staff through remodelling your workforce?
• Looking for sample job descriptions and pay conditions documentation?
• Running development programmes for your support staff?

Help is at hand

A whole school resource

Managing Support Staff provides the policies, model documentation, training materials and advice school leaders need to develop modern, professional systems for APT&C personnel. Government policies (eg Peformance Management and Remodelling the Workforce) have created an opportunity to transform the organisation and management of support staff in schools, so that so-called ‘poor relations’ become education professionals and institutions benefit from their wider skills and greater commitment.

• Real help in meeting new requirements
• Sensitive to different circumstances
• Practical and supportive throughout
• Saves countless hours

The solution you need

Taking up this exciting opportunity creates additional responsibilities and workload for senior staff. This important and highly supportive publication is an essential guide for those in charge of remodelling the workforce.

Practical and easy to use

Delivered on a single CD-ROM, Managing Support Staff provides information, advice and a wealth of editable material. Designed to be run on a school network, all material is printable and can be copied for use within the school.

Essential issues addressed

The resource is divided into the following main sections:

• Background – Explains the development of support staffing in schools from the single status agreement of 1997 to the Government’s plans to remodel the workforce.
• Appointing staff – Describes the steps towards the appointment of support staff, from designing the job description and advertisement to the interview process. Also recommends principled criteria for managing salary scales and career progression.
• Structure – Enables critical reflection on the structure and organisation of support staff through case studies in primary and secondary schools.
• Performance management – The model documentation necessary for the introduction of performance management and review.
• INSET – Provides everything needed to prepare the school and staff for performance management, including advice on the review interview, drafting targets and writing a review statement.
• Ineffective staff – Guidance on the detailed personnel actions required to conclude cases of unsatisfactory capability or conduct.

In addition, there is a resources section, which offers a selection of publications and other resources that staff may wish to read, together with useful Web sites. It also contains links to all the digital files as well as a printable version of the onscreen content.

Contents

• Introduction
• Background
• Appointing staff
• Structure
• Performance management
• INSET
• Ineffective staff
• Resources