Technical

If you experience any technical difficulties when using the Understanding Advertising 2008-9 disc, please call technical support on 01223 224949 or 350555. Technical support is available to licensed users during normal working hours. Please be sure to note down as much information as possible about your system, what you were attempting to do, and how it was failing, as this information can help to find a solution more quickly.

You can also email us at understandingadvertising@pearson.co.uk.

If you have any problems using the visit4info Web site, please click on Contact at the top of the visit4info home page. If access to the visit4info site is problematic because of restrictions imposed by your local authority, you may wish to use the following letter template to send a letter requesting that the restrictions be lifted:

Local authority letter

Optimal performance

To get the most out of Understanding Advertising 2008-9, you will need to have a modern Web browser, eg Microsoft_® Internet Explorer version 6 or Safari, installed.

Network installation

Understanding Advertising 2008-9 can be accessed over a network. No installation is necessary; just copy the advertising folder from the CD-ROM to a suitable shared location.

To make accessing the resource easy, you could create a shortcut on each networked machine pointing to the file, index.html or start_disc.html, on the server.